Velipoja Grand Europa Resort · Affiliated by Meliá
Director of Operations / COO
Cross-functional resort operations, service quality, operational standards and multicultural team coordination.
PROFESSIONAL JOURNEY / SINCE 1993
A complete professional timeline—from early roles in international tourism to leadership of 4★ and 5★ resort operations.
Cross-functional resort operations, service quality, operational standards and multicultural team coordination.
Full operational management, department leadership, KPI monitoring and process optimization.
Operations, staffing and standards across multiple leisure properties.
Operational consulting and quality development.
Full hotel operations management.
Pre-openings, service management and team development.
International quality assurance and resort operations across several destinations.
Resort operations in Sharm El Sheikh.
Family & Kids concepts and staff leadership.
Early-career roles in family-focused hospitality operations.